Customer Service Officers – Norwegian / Danish Language Skills Essential (Night Work)
• St Kilda Road location
• Culturally diverse environment
• Fluent Norwegian/Danish Essential
GAPbuster Worldwide is a global leader in improving customer experiences. We provide customer service improvement solutions to some of the biggest and most successful brands in over 30 countries though our Mystery Shopping Services.
We are currently seeking experienced, adaptable and enthusiastic “night owls” to join our team. Hours of operation will be any hours between 9.00pm and 5.10am Sunday to Thursday with the position being on a full time permanent basis.
The successful candidates will have:
• Excellent communication skills (verbal and written) in English and Norwegian
• An excellent phone manner
• Computer literacy, in particular internet and email savvy
• Problem solving skills
• An ability to work to tight deadlines
• Excellent attitude
Some of your responsibilities may include: Calling registered mystery shoppers in Norway to allocate assignments, quality check through assessment surveys and handling both shopper and client email enquiries
Ideally you would have had some experience working in a customer service or administrative environment.
If you are looking for a role in a dynamic team environment in an expanding, global organisation please apply by sending your resume and a covering letter to email@example.com including the reference number NOR1005.
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